Here's what our Instructors and Trainers are saying about us

Employees provide excellent and prompt customer service. The user interface of the LMS is simple and easy to use for all of our students, including those who are not tech-savvy. You are doing a great job.

The responsiveness of the Mike Holt team is second to none. Questions and concerns are addressed promptly. The book ordering process is simple and efficient.

I was pleased that the staff is easy to talk to and willing to work with you.

Ilene is always very helpful to us. Service is quick and accurate.

I was most pleased with how easy and simple it is to order books. 

Every phone call or email is a pleasure to deal with.

The detailed illustrations are what stand out for me. Also, video supplements are key.

The personal experience is second to none. I love being able to pick up the phone and speak to exactly who I need to speak with.

Every phone call or email is a pleasure to deal with .

Sean Hutchings was very helpful in determining which books would help with the courses I am taking. He and the rest of the team have been very helpful with our capacitor enrollments and with any additional orders we may need.

I love that everyone is so friendly and easy to work with.  I also appreciate the quick response to questions.

Great team and leadership - Great customer service and satisfaction- Thank you!

I was most pleased with the willingness to help, the quality of materials, and the process for follow through of the initial contact.

What pleased us most was the customer service we received.  Ilene has been a wonderful resource and has helped make our Electrical Wiring program a success.  After the death of our instructor, she was instrumental in helping us get the resources we needed to onboard our new instructor.  Without her help, we would not be where we are today!

The staff are always a great pleasure to work with.  Very professional, courteous, and friendly. It's refreshing to work with a company with such great customer service and high values, with your products and life in general. May God continue to bless you all.

I value the quality of your services, the integrity of your company, and the clarity of your training material.

The Mike Holt team is top notch.  Very nice to have met several of them at the National Craft Championships in Kissimmee, FL. I was very pleased with the attentiveness to the needs of our organization.

How easy it is to order books. No stress and no hassle.

The lady that took my order was amazing and went way above anything I expected to get my order placed. She took the time to find out that I was an instructor at the Electrical Training Institute, and to send review copies of Understanding The National Electrical Code.

You back up your training programs. Any concerns or questions are quickly addressed. The books for class use are great, with good explanations and graphics. You make teaching electrical apprenticeship easy.

Sean is great to work with. Very professional and quick to respond.

Sean is the greatest!  He is helpful in every way and extremely courteous!

I have dealt with Ilene Levy numerous times and service has always been excellent.

You guys are awesome! I have taught a 1st year Apprenticeship course for 5 years now. Customer service doesn't get any better! Thanks Sean (and those you asked to help), you all stepped up to help my students!

Always friendly, easy to deal with, and efficient. You have thought of everything, keep up the great service.

It’s amazing how everyone I talk to is so friendly and helpful, it’s awesome. I don’t think I’ve experienced better customer service anywhere. Thanks for what you all do!

Ilene is very friendly and efficient when I call to order. It is always a pleasure to talk to her when I call.

Mike Holt products and customer service has always been "top shelf"

I was most pleased with your willingness to give back and to educate others. The quality of your instructional materials is second to none!

Ryan & Sean are always available to help with every question I have. Whenever I have asked if a specific course could be created, the answer is always "of course" and "happy to help" and the course gets created within a day. Pretty awesome!

Sean is always quick to respond. The instructors enjoy having the PowerPoints to go along with the books.

Mike Holt's products are fantastic. Everyone we work with is friendly and helpful. Response time is super quick! We are happy to continue to work with them.

Quick and friendly response when I reached out. Very supportive of Madison College Electrician Apprenticeship programs.

Customer service and good communication.

Sean and the team are amazing, responsive, and super nice to work with. We like that you are open to creating customized curriculum for our specific needs.

Everyone is great to work with.  Sean is always very responsive and takes care of our orders.  It is always a pleasure to work with him.

Very professional, delivery of products is always on time, and correct. Super satisfied every time.

Ryan & Sean have helped me with everything I need for training our guys! They have answered every question (and I have had many) and helped me learn the system, they created courses and recommended courses.

Sean is always professional, friendly, helpful, and efficient, an absolute pleasure to work with. I appreciate having the same contact year after year! Low turnover at your company means you're doing it right :-)

Efficiency, timeliness, and transparency all done with a smile and a great sense of humor, which we all need sometimes.

I am pleased with the personal touch your team always gives me.

Sean is the best!!  Easy to contact, easy to place an order, and the books are delivered quickly.

The best customer service in the textbook industry.

I was pleased with the level of professionalism experienced when dealing with Mike Holt Enterprises personnel. Sometimes dealing with professionals, at least in my experience, can be intimidating and quite the battle, but this has never been the case with your organization. Your personnel are truly there to help achieve a goal, and in a very congenial manner.

I've used your products (especially the videos) in my class at Kirkwood Community college and really like the format and approach that Mike takes.  I see students moving from confusion about the code to expressions like "Oh.... I can do that".

I was most pleased with the personal service that we get from Sean taking care to make sure our apprentices have the books they need to start class. Keep doing what you're doing.

The customer service is exceptional and very prompt.

H. Jackson at Lone Star College

".. Hey Sean, I just wanted to tell you thanks for everything you and Ryan did to help us make the transition over to Mike Holt from our previous provider.  It was the most positive year of feedback we’ve had since I’ve taken over the apprenticeship school.  The students, instructors, and contractors were extremely pleased with the curriculum change.  Looking forward to firing up year two this fall.

Thanks,

Brent Bean

President

Mississippi Construction Education Foundation ..."

".. Hey Sean, I just wanted to tell you thanks for everything you and Ryan did to help us make the transition over to Mike Holt from our previous provider.  It was the most positive year of feedback we’ve had since I’ve taken over the apprenticeship school.  The students, instructors, and contractors were extremely pleased with the curriculum change.  Looking forward to firing up year two this fall.

Thanks,

Brent Bean

President

Mississippi Construction Education Foundation ..."

Your organization is the most valuable I have found in supporting the electrical industry with tools, information, and code interpretation. Very customer focused and supports Electrical Trainers.

I was most pleased with the friendliness of your staff and the ease of ordering.

Let everyone know we love your curriculum and appreciate all the time and effort that goes into making it.

Efficient, friendly, and informative.

 I always receive friendly customer service and I receive my orders very quickly.

Sean Hutchings is always very helpful and very responsive to our needs.

I received my order quickly with no issues.

Your team always has a timely response to my emails and great customer service!

Ilene is a jewel! I have submitted her suggestions to my Dean and we will be purchasing the new program for our class next year. Thank you for all of your help!

I am most pleased with your customer service! Everyone at your company is there to make sure that your customer experience is great, I am very pleased with our continued relationship.

Thank you so much! I look forward to getting the 2023 NEC material from your company. Mike Holt Enterprises is hands down the best at taking the NEC and making it easy to teach for the instructor and easy to understand for the student. Sean, you make it very easy to get the material I need, great customer service. Keep up the excellent work!

Instructor, Honolulu Community College

It's so nice to know that Sean is there for everything we need for our electrical curriculum, he makes it effortless. And of course, he's always super friendly and knowledgeable. I never feel like the next person in line waiting to talk to him, I love that.

Sean and Ryan make the process seamless and easy! They are both very responsive and helpful!

The best part of the Mike Holt Organization, besides all of the wonderful material and great teachings from Mike Holt, was the team member I spoke with on the phone - Sean Hutchings. He has the best experience in sales and customer service I have ever seen in my life. I am so thankful for him and Mike Holt - I will send all of my apprentices to him!

You are easy to work with and are very customer oriented!

It's always a pleasure working with Mike Holt's team! They are courteous, professional, and knowledgeable. I would especially like to thank Ilene and Sean for their help!!

Working with Sean Hutchings on every order has always been a pleasure. He has made the ordering process easy and we receive the product in a timely manner.

In the last 15 years Mike Holt Enterprises has always helped us to make our apprentices the very best electricians they can be!

Mike you are the most qualified and correct instructor I have ever had or listened to. Your books and PowerPoints make things a lot easier to understand anything about electrical work and Code rules. When I teach electricians they are so glad about your books and other teaching materials because it makes it easier to pass their next test, possibly in any of the 6 states I am approved to teach in thanks to your learning materials!

My service from Ilene, Sean and Ryan has been nothing but top-notch! I have enjoyed meeting and working with everyone at Mike Holt Enterprises, your service has exceeded my expectations! I have also been very impressed with your products and your overall business model – I can’t say enough good things about your company!

I absolutely loved The Capacitor. GREAT teaching tool especially for remote learning. Thank you so much. Using the material you sent me for my Zoom class was a great success. It brought excitement and visual graphics into the presentation that truly helped students grasp the concepts. Thanks again.

Madison Comprehensive High School

Our experience with Mike Holt Enterprises has been excellent from start to finish. On a personal note, the customer service has been exceptional. It is clear that the staff of this company share the same passion for quality and love for people that Mike Holt clearly demonstrates. What a rare and refreshing quality in today's fast paced business world in which we live.

Secondly, our electricity class is a first year start up program after many years of being sidelined. Our school district has asked for the best we can offer students and Mike Holt’s textbooks and online learning platform, The Capacitor, are the ultimate resource library for helping to meet and exceed our state's standards. The material is so good it is also being prepared to bridge further training between our high schools, regional post-secondary technical schools, and local contractor apprenticeship programs.

Thanks again for setting us up for success. Your great work at Mike Holt Enterprises helps us equip our small part of the world with true professionals in the electrical industry. 

Florence Career Center, Electricity Instructor

Your program is working out very well for us. In a nutshell, all of you guys have been terrific to work with. Sean, Ryan, & Brian have been very quick to respond to all of our needs.

TES has been in business over 35 years. When COVID-19 caused havoc with the "live" classes we had scheduled, we went to Mike Holt Enterprises because of the excellent reputation you have in the industry. Honestly, I was very uncomfortable in partnering with another company. During all of the years we conducted our business, we have always placed the highest priority on customer service. That has worked well for us; we have a strict policy to never take more than 24 hours to return a phone call or to respond to an e-mail. I feared that partnering with another company might prohibit us from continuing to offer that type of service. I was quickly relieved to learn that Mike Holt Enterprises was as customer focused as we are. Holt's quick responses to every issue were well beyond my expectations.

The vast majority of the feedback we received from the classes was good. Of course, many missed the live classes, but most agreed this was a good alternative during the COVID crisis. Nearly all loved the fact that they could take their classes any time they liked (24/7) and take them at convenient intervals, an hour at a time or the complete class in one sitting.

Education Director, Technical Educational Services, LLC

The Capacitor training has been a great resource to our company. Through this program we are able to make sure that our techs are getting the training they need while being able to monitor their status.  It is a great addition to our company. Thank you!

Service Team Coordinator, Northstar Electrical Services

I have been working with Mike Holt now for over 10 years and I could not be happier with the support I have received along the way. Mike’s crew has helped me create programs to propose to state Electrical Boards and helped me offer online training for students that don't have the option to go to class because of their geographical location or because of childcare. I would not hesitate to refer Mike Holt's program and I look forward to continuing to work with Mike Holt in the future.

Owner and Founder of Advanced Technical Schooling LLC

Thank you for all your help this year with this new school. You have always been just a phone call away. Mike has a great team and I feel you are right at the top of the list.

Performance Electrical Training LLC

The Capacitor platform is absolutely excellent. It is a total one-source platform. The students stated many times about the excellence of the videos, testing resources, and its ease of use. Also, that the Mike Holt site is an excellent resource and has assisted the students in their research assignments. Whenever I have a question, I can always count on Sean and Ryan with a timely and professional response. My best to the entire team.

Professor Electrical Construction & Maintenance
Los Angeles Trade-Technical College

I couldn't be more pleased with the Mike Holt online training resource The Capacitor. It is very user friendly for the teacher as well as the students. It is so nice to be able to access the student's progress, effort and scores with the click of a button. I think the thing that I like the most is the quick technology help that I always get when I need it.

Murray/Calloway Co. ATC

I am most pleased with how you listen to the needs of not only the apprenticeship school, but the instructors too.

Sean Hutchings is always so patient with my questions and is quick to get me exactly what I need!

Sean and Ryan are awesome! I also love the material – I am using the online testing, and I hope to purchase Chromebooks for my program and use the online program every year in the future. So far I really like it.

, Instructor

I am most pleased with the courtesy and assistance of your staff, they are great! As an electrical instructor for over 30 years (focusing on Code and Ohm’s Law), the materials are of high quality.

, Technical Education & Safety Institute

I was pleased with the hands-on care taken by employees to take care of what we needed. I'm not sure you could do any better, we are always given the best service possible.

The great customer service from your employees along with the quick turn around on receiving orders. You all are doing a fantastic job!

I was pleased with all the resources and support. Mike's videos and code panels are very helpful.

Sean Hutchings rocks it! His constant helpful spirit is so encouraging. As the face of the company, he represents it well. Ryan is a continuous source of support for my tech questions and I appreciate how quickly he responds.

I was pleased with your rare, personal customer service.

I was most pleased with your communication and commitment to excellence. Sean reflects everything great about the Mike Holt organization.

I am most pleased with the personal connection that I have with your staff. Ilene, Sean and my favorite, Sarina have helped us so much over the years.

Sean has been great in helping me out every time I call him. He is a great asset to your company.

I was pleased with the experience of being able to deal with the personable staff that are the employees of the Mike Holt organization, rather than speaking with a machine, or pushing buttons on a phone to access information regarding training material.  Also, people going out of their way to address needs, concerns and questions. The entire transaction was met with extraordinary customer service and professionalism.

I was pleased with the Employees, they are always willing to help in any way possible. Thanks for offering a great product.

It's always a pleasure doing business with Mike Holt. The staff is professional and courteous. Sean Hutchings is a real asset to the company. I experience prompt and courteous service each time I need help!

Each and every person I've dealt with at Mike Holt Enterprises has provided excellent customer service.

I was pleased with your client support, professionalism and superb products. You guys are awesome!!

I was most pleased with the positive conversations with The Mike Holt staff. They customized my order to fit my needs. I am amazed at the zeal Mike Holt Enterprises has for making a safer environment in our everyday interactions with electrical Power. Mike Holt is also very entertaining in the way he presents his material. You are exceeding customer expectations!!!

P.S. The DVDs and Podcasts are an essential tool for passing tests. Walking on the treadmill, driving in the car, you name it, you can immerse yourself in electrical Knowledge.

I am pleased with the pride, professionalism, knowledge and outstanding customer service I have experienced for the last 23 years! Sean Hutchings and all the staff are amazing. Thank you!!!

Excellent commitment to the electrical industry. Keep doing what you are doing.

I was most pleased with the prompt personal service and the great quality of materials. Sean and Belynda both took the time to answer all my questions.

Ilene was very helpful and great to work with!

The person I talked to was very helpful, understood exactly what I was looking for, and the order was sent quickly. She was very courteous.

Great staff, friendly and helpful!

Very knowledgeable and complete.

My salesman Sean was very professional and courteous. The books are very well written and easy to understand. You're doing a great job.

I am always so impressed when I work with anyone at Mike Holt Enterprises. Everyone is so helpful, and they go out of their way to make sure I am taken care of. Sean Hutchings is amazing. He is so easy to work with and makes me feel like I am his only customer.

Friendly people and good products.

Very thorough and well-prepared material. An excellent learning and teaching resource. Keep up the fantastic work you're doing.

What pleased me most with your organization was Sean Hutchings. His customer service is amazing, and he makes our ordering process simple and quick. Make sure Sean never leaves. He is the best!!

We are very pleased with how well the courses are put together and the solid explanations of the material for both new and experienced electricians. 

Everyone was friendly and helpful.

Whenever I have a question I get clear answers and a good attitude from all concerned.

I was most pleased with Your Mission - Saving lives through the proper use of electricity! Even to the point of taking the Serving Utility to task when they put the populace in harm's way. Thank You!!

, National Electrical Continuing Education

I was pleased with the customer service provided as well as the product fit.

Your sales rep, Sean Hutchings, is always a pleasure to work with. He is quick and efficient. Your company is much easier to work with than most because I have a live person to talk to about new materials and reordering materials.

Mike Holt Enterprises has provided me with a support network that is unparalleled by any other in the industry. From Mike himself, to you as a director, right down to Jeff in the warehouse everyone has one thing in mind - my success and I truly appreciate that.

I have been ordering books from you for several years and I have always received the upmost in service. Whether it is short notice orders, returned items or any issues that may come up I have confidence that you will be there for support. I have had some quick ship orders for last minute students that you and Jeff were able to get shipped out to me and on time for the class. My deepest thanks for years of great service.

I cannot tell you how easy the material is for students to grasp. I have an extremely high first-time pass rate for 4th year apprentices who take my classes and test for the state license. I owe all of that to the products you at Mike Holt Enterprises provide for us as instructors to utilize. I am often complimented on the quality of material for classes by students and I just wanted to pass that along to you all. From Master Electricians to 2nd year apprentices and even Electrical Engineers whom I have had the pleasure of introducing to Mike Holt products, it is always the same comments.

Great class, great material, and very easy to understand - thank you. So, to all of you, keep up the great work so that I can keep looking good out here in Colorado!

A Sincere Thank You,
Dale Dexter
Connected Electric Training
Owner /Instructor

Sean is the best customer service person in the WORLD!!! I would love to have a video chat with Sean to make my orders! LOL!

I was most pleased with the people. They were pleasant, cooperative and made you feel that they cared.

Mike Holt has been instrumental to my success as an electrical training provider for over 20 years. The customer service has always been outstanding, from a $50 order, to a $500 order. I have had many students tell me the exam prep materials were what enabled them to pass the electrical exam. Sean provides excellent customer service. I have retired my electrical training business and will miss using the excellent graphics from your company. With great appreciation and thanks,

, Puget Sound Electrical Training

I was most pleased with the explicit interpretation of the Electrical Code!! I use Mike Holt Products to teach the local electricians all of the nuances of the Code and how to install equipment in a safe and efficient manner. Your books and Power Point programs are very, very helpful!

I love how helpful, professional and friendly everyone is.  It's as if you're talking to people you know personally. I've had the pleasure of working with Sean for several years and he ALWAYS makes getting pricing and ordering a pleasant experience, even though I'm usually ordering at the last minute. I know it's helpful to hear suggestions, but honestly, you can't do a thing better, this system is not broken, don't fix it :-)

It (Mike Holt's Certified Instructor Program) gave me some good pointers for use in my classroom. I have already started to change my teaching style. I appreciate the help you gave me to help my students. Thanks for taking the time to make this course.

As always, great service and timely, correct shipping.

I was most pleased with the flexibility in the curriculum and the focus on the code book.

I appreciate the sincerity and speed that is used to get the product to me when I need it, and in the quantities expected. Keep up the earnest care and consideration for your customers.

Professional Staff, quickness in delivery, correct and complete orders received every time.

, South Florida Institute of Technology

 Very easy to find materials, shipped in a timely manner.

, Electrical JATC Southern NV

You were quick to help and provide sample resources for our Apprenticeship training. Your material is simply...the best. 

Your customer service team is top notch. I received everything that I ordered quickly.

I was most pleased with the promptness and everyone is knowledgeable and friendly!

Excellent instructor resources, easy to follow text books.

Great product. Graphics, graphics, graphics!!!

It's the same every time, outstanding service!

I was most pleased with the willingness to help make sure the order was correct for each student, at each level. Don't change a thing!!!!

 Sean is always quick to respond to inquiries and gets our order sent right away.

Friendly customer service and timely shipments.

Mike Holt's Certified Instructor Program was very organized. It had everything I needed to become a better, more professional instructor. I can see that Mike has used all of his teaching experiences to write this course, which made it very valuable to me. Thank you!

I was most pleased with the professionalism and the quick turnaround.

Quick response and excellent customer service.

Everyone seems to have one goal, which is customer service. Thank you.

Sean is amazing!!! He is always so pleasant to talk to on the phone. All my questions are answered on the spot unless he needs to double-check something. But he always gets back with me in a timely manner. Definitely one of my favorite people to call and place orders with!!

You guys are the best! Ryan helped get us going with our online courses and study material.

This is solid NEC Training. This will make for better trained Apprentices and happy employers.

I was pleased with the helpfulness with answering all of my questions and the promptness with filling my order.

I was most pleased with: 1. Getting to speak with a person right away without paging through endless menu selections; 2. Getting to speak with a person who is knowledgeable and didn't have to check with a manager or refer me to someone else; 3. Fast and Friendly service! Keep doing what you are doing!

Sean has been our salesman since day one and I couldn't ask for anyone better.

Quick service and shipping on time.

IEC Atlanta & Georgia Chapters

I usually go through the rep for my area, Sean Hutchings, and he's right on with everything. So helpful and a joy to work with. Even when I go on the website to order, it's fast and easy to do. I couldn't be happier to take our college's business to a fine company.

Easy to deal with & excellent products.

Very informative and well laid out.

You have all the answers when I call!! You are a great organization!

Timely, accurate, and efficient. Answered any and all questions regarding products. Keep doing exactly what you're doing.

Great product, love the graphics they really help when teaching.

I was most pleased with the prompt friendly service and the quality of the product.

The Best Electrical materials for training by far!

Fast Shipping, Good Value...Thanks!

Sean's customer service is excellent.

Sean was and is a huge help. He worked with me through every question imaginable.  Excellent customer service!

The course gave me some practical tips on how to set up my classroom and tangible things I can work on in preparing for class.

Very informative and provided a deeper perspective into instruction realm. By applying the techniques described within the Certified Instructor Program, the instructor is enabled to effectively communicate the message to the audience.

Sean is easy to work with and gets me what I need.

I was most pleased with the quick response and rapid fulfillment of the order.

The representative was very friendly and answers all questions professionally. Thanks for all your help!

Great Customer Service!!!!! Sean is very helpful and goes out of his way to meet your needs.

Sean is the best rep ever and super easy to work with. He is the reason my experience is 10/10 every time.

Sean Hutchings the representative I spoke with. His demeanor was excellent, informative, and just a great helpful individual. This made ordering a pleasure! Best customer service ever!

I was most pleased with the Customer Service skills of Sean Hutchings. Sean is very knowledgeable about the company and product. He is always very polite and friendly. Also, resources and technical support are amazing.

College of Southern Idaho Bookstore

Shipping is fast and easy. I have never had a problem getting the materials I needed.

NE State Technical Community College

I was most pleased with the friendly customer service and you shipped out my product right away.

I hope this email finds you well once again. I want to take a moment to thank you and everyone at Mike Holt Enterprises. First, I would like to thank you personally for the help you have provided. You were available to answer my calls and emails and made getting answers to any questions I had easy. I thank you for being a go-to person and getting back to me in a timely manner. You have been extremely easy to work with and for that I thank you. Second, I find the contributions Mike Holt Enterprises makes to electrical training to be nothing less than phenomenal. The support and help that you have provided to making training and testing materials available for my students and I will certainly aid in my instruction and in student learning. You are providing a great service to the electrical trade. Too often we hear things that are wrong, so, I wanted to take a moment to let you know something positive. I would have sent this note to a supervisor or to Mr. Holt himself but I was not sure how to do that. Please feel free to pass this simple thank you along to everyone at Mike Holt Enterprises. I look forward to working with you and everyone at Mike Holt Enterprises in the future.

I was pleased the most with the Happy Helpful People! Sean is the best!

I really appreciate your customer service - friendly, knowledgeable, and willing to help!!!

I was most pleased with the quick friendly service. You put out a great product. We are very happy with our purchase! 

I was pleased with the excellent service and trained professionals to assist me quickly! I am always pleased when dealing with Mike Holt and my regular sales person Sean Hutchings! From those who answer my phone call, giving me my first feeling of confidence, to the delivery at my door...I am happy! Keep up the good work!