What our schools are saying about
Mike Holt Products
February 4, 2014
Mike Holt Enterprises offers a superior customer service experience. I appreciate the "thank you for ordering" email and the followup which allows me to track the shipment.
January 29, 2014
I'm pleased with:
December 28, 2013
I just finished a grounding & bonding class using your DVDs and book. I had several electricians and contractors in the class. All were amazed at how easy Mike's curriculum is to understand and how relevant it is. Many finally understood the difference between grounding vs bonding....Also many enjoyed the info on pools and spas. Thanks for making my job easy.....I love the up to date curriculum, great customer service, and awesome website....
December 27, 2013
Most pleased with the lightning fast processing and the follow up correspondence along with tracking info for my company's order shipment. Sean Hutchings is a shining example of customer service. He makes my job much easier. Thank you Sean! I will continue using and promoting your products, and will speak highly of the services rendered.
December 5, 2013
The excellent customer service I received from Sean Hutchings. He notified me of the products availability as well as answered all of my questions in a timely fashion. The personal touch convinced me to order directly from Mike Holt instead of going through one of your distributors. Thank you for the great service and keeping the small bookstores in mind.
December 3, 2013
I'm a continuing education provider for electrical license renewal in Ohio, and have used Mike Holt's books, DVDs and Power Points for the past 5yrs in my classes. There is none better available that provides the Code in a clear and understandable way!
October 8, 2013
I was most pleased with how friendly and competent the representative was. Very fast billing, and prompt delivery of the order. Great phone personalities and very efficient. A pleasure doing business with Mike Holt Enterprises. The service is terrific!!!!!!!!
October 1, 2013
What I'm pleased with most is the friendliness of the staff. Sean Hutchings is a GREAT employee. I appreciate how friendly he is as well as being efficient in his position.
October 1, 2013
Books are perfect for high school teaching and I have been at seminars and heard Mike speak in the past. The entire staff is terrific when I call, be it for books or help with on line classes.
September 25, 2013
Customer service is always friendly, helpful and understanding when you are in trouble and need help. Ilene always goes out of her way to make sure you have what is needed.
September 5, 2013
Of all the textbook vendors I have dealt with so far, I would rate yours as exceptional. Loved the one on one service from the time I started inquiring about possibly using one of your textbooks to the arrival of the textbooks here at our bookstore. Sean has been such a great help from the start. Keep up the great work - service was exceptional. As a bookstore manager it makes me feel that every question no matter how trivial that I thought it was was the most important at the time. Thanks again for all of your help.
August 29, 2013
Your care for customer satisfaction and the quality of your material is what pleases me most. Sean was very helpful. Stay in business forever!!!!!!!!!!!!! I have been dealing with Mike Holt material since 1994, either myself or thru other people. My students look forward to getting your books and the presentations that I use which include your PowerPoint. Keep up the good work.
August 15, 2013
Thank-you for a positive product, and a positive customer experience! Usually when you need to get a hold of "Customer Service" you are angry, frustrated, or both from not understanding something, or product failure. Then you have to wait endlessly for them to answer the phone. When you get a hold of someone USUALLY the service isn't the greatest and your teapot's WHISTLING by then! Well let me tell you, every time I emailed or called Mike Holt Customer Service I was answered with friendly, courteous, speedy service that turned my frustration around. I know they care about their product and EVERYONE'S success!
August 2, 2013
Ilene is a joy to work with. Great personality!
August 1, 2013
Your product range is comprehensive in scope. If I have a need to teach on a particular subject, you have the resource. Mike Holt has provided the industry with an avenue of resources that the industry was lacking. There are many books on the market, but your organization can provide what I need, when I need it. Many Thanks,
July 12, 2013
Everyone is very polite; helpful and quick service. So nice to talk with a live person. Thank you!
June 5, 2013
I have found your products to be very useful in advancing my knowledge to ensure my students receive the best possible learning experiencing.
May 30, 2013
Mike Holt Enterprises has proven to be an integral part of the educational process. He has enhanced the level of education and has taken a large burden off of me as an instructor with the online testing that is available to me and my students. Keep up the good work Mike. The support staff that you have working for you are top notch and i could not ask for better customer support.
April 1, 2013
I'm most pleased with the enthusiasm of the person at the other end of the line. She totally understood the Mike Holt product line; prompt delivery and an invoice that was emailed immediately after the order was placed. Service is great!
March 21, 2013
As always your group is easy to work with and gets things right the first time. Just keep doing what you do.
March 15, 2013
The special care you have always taken with us is much appreciated! I love your company - you've got a great customer service mentality, it's means a lot!
March 13, 2013
I have used your materials for many years, instructing for the IAEI, IEC, Community colleges of Spokane, and lately, on my own. I just appreciate the fact that I can always count on you guys being there with the right materials at the right time, and at a reasonable cost. Just do what you are already do: keep up the quality and integrity of your materials.
February 13, 2013
Mike Holt has all the resources we need when it comes to either teaching materials or updates and he makes us better instructors. Thank you for all your support.
February 5, 2013
Sarina, I just wanted to take a minute today to thank Mike Holt Enterprises for all of your continued support over the years. I have been an electrical apprenticeship instructor in the state of Vermont for over twenty years and you have always provided excellent teaching aids. The Understanding the NEC series has always been an extremely valuable aid in teaching the NEC concepts and changes.
December 27, 2012
Your customer service is wonderful. Sarina Snow remembers our previous orders and never fails to mention new products or editions.
December 27, 2012
I like the customer service, and feeling of a friendship instead of just being a customer. Keep things going as you do. I have been using Mike Holt's website and materials for many years, and I have yet to be displeased with any part of it.
November 27, 2012
Awesome resources, the best out there by a long shot. Thank you for your great products and contributions to the electrical trade. You are always professional, and fast.
October 18, 2012
I have always been an admirer of Mike Holt Products, but the way that their products have helped our apprentices is great.
October 11, 2012
The personal attention you give your customers is the best. Just keep doing what you are doing!!! I have enjoyed working with Mike and his crew for the last 10 years or so and look forward to working with them in the future.
September 11, 2012
Prompt order processing and delivery!
August 22, 2012
Outstanding customer service. Thank you
August 22, 2012
Great Product + Friendly and Competent Staff = Successful Organization.
July 18, 2012
Most pleased with the speed and accuracy of each order. Response time along with follow-up emails has been most helpful, making it a worry-free process.
May 29, 2012
I have always received excellent service - I don't see anything that can be improved upon.
May 24, 2012
Overall I am very happy with the organization. I have bought several books and DVDs from Mike Holt Enterprises and will continue to purchase more. Thank you for your commitment to the education community. Sarina is a pleasure to work with.
April 23, 2012
For National Electrical Code training we only use Mike Holt training text.
March 19, 2012
All books and material have great information and are very useful. We here at South Texas College electrician program would like to thank you for all that you all do for everyone in the electrical trade. Keep up the great work.
March 13, 2012
It was a pleasure dealing with your company. You contacted me with a product package suggestion not only to accommodate our needs, but give us the best value. Thank you.
March 5, 2012
Sarina is always willing to help and offer suggestions when you call. Mike Holt is one resource our chapter always goes to.
March 1, 2012
February 21, 2012
Your books are of the best I have seen on the N.E.C. The illustrations are great, and I especially like the additional ones in the PowerPoint slides which show the Code violations. They enable our Code classes to be the best possible, as teaching the Code without them, would be a boring, dry affair. I have also adopted and use the Electrical Exam Preparation for our Code II class to cover service calculations, along with the Understanding the N.E.C. Vol. 2. I'm most pleased with the professionalism in which we are always treated regarding orders.
February 11, 2012
I cannot think of anyway you could improve the customer service I experienced - the prompt service and communication from the staff. I was extremely happy with my decision to use Mike Holt products for my electrical class. The materials are amazing and easily convey important ideas to the students. Sean was invaluable in the process of obtaining the training materials. Every email was responded to promptly and professionally. I would highly recommend Mike Holt products to any electrical instructor interested in using top quality materials in their classes.
February 7, 2012
I give you guys an EXCELLENT rating………you and all your staff rock!! I joke about leaving Wisconsin to move to Florida and work for Mike Holt Enterprises.
February 4, 2012
Very quick, pleasant service. I love working with Sarina!
February 3, 2012
Competent friendly customer service, and great technical advice. Great job! Will recommend you to colleagues, thanks for great pubs, Pat.
January 30, 2012
Thank you so much for taking time to help me with the order for the books; I like working with you folks. I give your site to all of my electricians and students. Love the voltage drop calculator!
January 24, 2012
I just wanted to email you and say that I am very impressed with everything about our Mike Holt purchase.
December 26, 2011
I am starting to teach an electrical class for apprenticeship and have already taught an electrical exam prep class. I have used your books and study guides for these classes and will continue to order and use your material. I appreciate the level of attention on the products that I have purchased to make sure that they are right and the speed at which these items have been sent to me. Thanks again and god bless.
December 25, 2011
November 22, 2011
The material that your organization provides is excellent and very informative. I would like to thank you all for what you're doing to help students accomplish their goals - that is to properly understand the NEC and how to properly connect and wire devices.
November 18, 2011
Customer service such as you have seems to be a lost skill these days.
November 9, 2011
Most pleased with your concern with the proper education of the future installers/integrators and providing the instructors with the material to do so.
October 28, 2011
The best thing is the fast, courteous service and the quality of the illustrations and explanations in the textbooks. I also loved the fact that I got a desk copy of the textbook I was interested in to preview before I decided on the textbooks for my students.
October 17, 2011
Friendly staff and prompt delivery of materials. You guys are awesome! Wish all companies were like you!
October 13, 2011
What pleased me most? I can answer this in just one word....Sarina...and for a person who has been an educator for over 42 years to be able to say anything in just one word...you know I am serious. I have been very pleased with your organization ever since the first Top Gun instructor school. The graphics are always exceptional. Thanks to having the slides in PowerPoint I am able to augment your information with additional information that I like to add to make the class "my class" but provide the students with exceptional study material.
October 10, 2011
Your customer service is GREAT. Sarina does an excellent job making sure I get the right course materials right on time. Thank You!
September 30, 2011
Customer service is excellent and representative helpful and friendly.I believe you are a great example of excellent customer service and knowledgeable about the products.
September 29, 2011
September 23, 2011
I love all of your products that I've used and encourage all of my students to enhance their libraries with your resources.
September 19, 2011
Your product stands out to be the best and I have seen and used. Your PowerPoints are an asset in the classroom and make explaining things to my students easier especially when they are new to the field and just learning what all the items in the code are talking about. Sarina is an asset in helping me jump a few hoops to get what I need at my college.
September 15, 2011
Prompt and polite service. Exceptional! Sarina is an absolute pleasure to do business with!
September 15, 2011
Very responsive to our needs - most accommodating
September 15, 2011
I've used Sarina on multiple occasions! Any time I need advise or reference material she is my first contact. I can't say enough about Sarina her enterprise or their network! First class all the way!!!
September 14, 2011
Customer Service and Outstanding Products - the best around!!!We instructors of Northeast State's Electrical Technology program could not be more pleased. You will always have our business. The students love the Understanding NEC text book and your website.
September 14, 2011
Very impressed with all the Mike Holt materials. Our students have multiple places and ways to get and understand the information they need. All topics are explained in easy to understand language. The diagrams and art work are great.
September 13, 2011
I really enjoy doing business with Mike Holt Enterprises..the company is A-1 and I never have any issues. The customer service part is top-notch the girls always know the most up-to-date product information (even when I have no clue what I am ordering) I don't have to worry about anything when I do business with Mike Holt.
September 3, 2011
I really like the website and all the free features and downloads it offers. The info made available to instructors help supplement the instruction taught in our training courses. I looking forward to utilizing the online testing for students in the near future and take advantage of the free services offered. The code forum is top notch and has helped answer a lot of questions I needed to know. The DVD's included in the library help me teach the correct information instead of what I think is right. All are great products that help me do a better job!
September 1, 2011
I have always used Mike Holt for any electrical books I need for my classes and shall continue to use Mike Holt. I have never been dissatisfie with any of Mike's classes that I have attended or any materials that I've bought.
August 24, 2011
Mike Holt's books are the best in the industry; the graphics are awesome and the explanations make difficult code sections easier to understand. All of the staff that I have dealt with have been great. Especially Sarina and Sean. Your books are the best in the industry. I am an instructor and I teach students with little knowledge of the Code. The way your books are written and illustrated people new to the NEC can quickly grasp first the structure of the book and later the intent of the individual articles and sections. Thanks for your commitment and passion to be the best, it really shows in all your publications.
August 22, 2011
Great books and inventory; very informative and a great help to my teaching curriculum
August 18, 2011
Mike Holt Inc. is there at every turn to further educational opportunities in the electrical industry. I'd like you to know how much IEC - FWCC appreciates Mike and his staff continuing to work with the apprentices and contractors in our chapter. Mike you are one of the best and it is has been a pleasure working with you and your staff at Mike Holt Inc.
August 16, 2011
Friendly service and quick response time and the fact that the invoices are ready immediately. I feel good when I talk to your company...It is good to know that when one calls and has a few questions, the answers are there and waiting...Wonderful things can happen when customer service is there.
August 12, 2011
What I like best is working with my friend, Sarina. Just keep Sarina at Mike Holt for the next 10 years and send her on an all expenses paid trip to see the Yankees play in New York!! She deserves it.
July 29, 2011
Sarina Snow was very patient with me and most helpful. I am an instructor at Portland Community College and use Mike Holt's 2011 NEC Changes. I will be doing other electrical classes, and Sarina was so patient wonderful to help me with information that is available and a selection to purchase in the future.
July 28, 2011
I really appreciate the format and the incredible detail of the text in Mike's 2011 Understanding NEC Requirements for Solar Photovoltaic Systems Textbook. The organization seems to really be tailored to get the information across as clearly and succinctly as possible.
July 27, 2011
I have nothing but great experience working with Sarina or anybody else in your company.
July 25, 2011
Sarina Snow is one of the most knowledgeable service people that I have ever worked with. I am a firm believer in your organization and what it does to promote safety and training in the industry.
July 25, 2011
Excellent website and variety of electrical products for the educator and electrician. Every time an electrician asks where to get electrical knowledge, whether he/she is an apprentice or master electrician with some miles on them, I first suggest MikeHolt.com. I use your products in my classes and really like the newsletters. Keep up the good work! God Bless
July 21, 2011
You have served me in the best possible way. Mike Holt Enterprises is the best I know. As an instructor you have provided me with all I need to be the best I can be!
July 21, 2011
Friendly helpful service - Sarina was a delight to talk with over the phone, and knowledgeable.
July 13, 2011
The best electrical training company we have come across, and we have used many and looked long for something exactly like we found in Mike Holt.
July 13, 2011
Your organization is prompt and courteous. I have NEVER had a bad experience with ANY member of the Holt organization.
July 8, 2011
Friendly and courteous - continue to operate the same way. Continue to write comments next to the graphics. I have been using your training material for the last 12 years not only to understand the Code but to clearly discuss projects.
July 5, 2011
Mike, Sarina and the entire staff are great! Just keep up the good work.
June 1, 2011
What am I most pleased with? Sarina - she is the best!
May 17, 2011
I'm very glad to see the Solar PV book - very much needed! Wonderful cross-references to other parts of the code. The graphics are excellent. The webinar definitely adds information to a field that is evolving. Partnership with Solar Pro is brilliant- that is where we look for the latest updates and changes. I absolutely will use this for teaching electricians, although it might be less graspable to non-electricians.
May 16, 2011
Sarina was a joy to speak with. Very knowledgeable regarding the product and what was coming shortly.
May 10, 2011
Sarina's professionalism and wonderful, helpful attitude on the phone. She is one AWESOME lady !!! I look forward to talking with her every time that I call. You guys are doing GREAT !!! I am blessed to know your organization.
May 4, 2011
Ilene was fantastic! I had to add another copy to my already-placed order and she handled this addition quickly and with a smile in her voice. She also remembered me from the previous day—That says a lot about her customer service skills.
May 3, 2011
Sarina makes me feel like I am her only customer. She answers my questions and does a great job promoting new releases. I love the graphics and written explanations. The questions and answers are always correct.
May 1, 2011
Our office was very impressed with your company. From our first point of contact until the completion of our shipment, everyone we encountered was helpful and professional.I wish there were more companies out there like yours! It's been a pleasure doing business with you!
April 29, 2011
I love your customer service and products and I am currently watching your DVDs daily to keep up on things. Just keep doing what you are doing.
April 3, 2011
I used the Code Changes PowerPoint with my first class of this year on Saturday 4/2/2011 and the response was very good.Overall the class was successful in knowledge, attention, participation and made easy with the PowerPoint.
March 23, 2011
Great products and service again. You do a great job of instructing on a very difficult subject. Thanks
March 18, 2011
What pleased me most was the helpful advice, very quick service, providing great resources for instructors.There's nothing you could do to serve us better - you excel beyond expectation.
March 10, 2011
I really enjoy your material. The books that I have received are very informative and provide great illustrations for the students to understand. It gives them better understanding of what is being taught. Continue the great work you and your staff is doing.
March 10, 2011
What I'm pleased with most is the timely manner in which I was able to get the material. We needed the material rather quickly and I did not have to call to get the material shipped out overnight, you have that as one of the shipping options. The books are well written and have excellent drawings to help associate what is in the code into colored pictures which helps the learning process.
March 9, 2011
In my opinion, Mike Holt products are the best on the market. I use them almost every day at home, and in the class room. My students seem very satisfied and have explored your site on a regular basis. Since most College students are on a very tight budget (poor as dirt) they really take advantage of the free information and the quizzes you offer. When they ask me about preparing for a certification examination, I always refer them to your site. I am a 25 year electrician, but I don't know everything, so if I need an explanation, I use Mike Holt products. It seems to me that you somehow improve every year and and by doing that, your products are really going to be great in the years to come if you stay on the right path. I am sold on everything you do and you have earned my loyalty and the highest respect.
March 9, 2011
I am pleased that your organization values education and the electrical industry. Keep doing what you have been doing! I have many educational resources to choose from but I prefer Mike Holt. His books are easy to read with pictures, diagrams, and explanations.
March 9, 2011
Sarina is a pleasure to work with, along with being a good Mike Holt salesperson. I will be adding one of Mikes books next semester, in place of a current class. Thanks to all of you and your punctuality..
March 7, 2011
Sarina is a wonderful person. She treats customers with respect and personalizes your company. The new Solar Book looks great. We will be using it soon in our curriculum.
March 7, 2011
Hard to imagine what you could do to serve us better. You are very supportive of instructors and I appreciate that very much.
March 4, 2011
I was most pleased with the promptness with which you responded to my request. Very impressive! Just keep up the excellent work with materials and seminars. I am very pleased and impressed with the service I have received from your organization. It has been my experience that not all companies are as committed as you folks are. Keep up the good work!!
March 1, 2011
Thanks to everyone in the organization for your continuing dedication to the NEC and the electrical field. I appreciate as do all my students, with the information you provide for the electrical industry. May God bless and keep you all.
February 28, 2011
February 28, 2011
February 25, 2011
Great friendly service. Very in tune with what I want. No high pressure sales. Fast processing of orders. Sarina and Sean are so helpful. Mike you are so lucky to have people like these two. My teaching partner (Kevin Gunter) got the honor of working with Mike and his group a few years ago in Florida. Kevin still talks about how much he learned during that week of working on DVDs. He still shows the pictures of Mike teaching him to bare foot water ski. Mike you have have a very loyal following in Oklahoma,your professionalism, knowledge and approachability is a winning combination.
February 22, 2011
You folk always insure that we, the instructors and pros in the field have the best information and resources to do our jobs. Keep doing what you are doing, You folks are great.
February 21, 2011
I went to Mike's class That EC&M held in Saint Lois. The presentation was fantastic. We had the opportunity to ask and clear up any questions we had about the 2011 N.E.C. After the class I ordered the Power Point and Books for the Changes to the N.E.C. I had my first class this past weekend and it went great. I had several of the men come to me after the class and let me know this was the best class they have ever attended. They thought I was well prepared and that I was very knowledgeable in the topic. This would not have been possible without Mike Holt's material. I do appreciate all the great people at Mike Holt Enterprises, and Mike Holt for all the support and help they have given me on several occasions. With your material , help and support, you have made my job as a Presenter very easy. And a special Thank You to Sarina for all she has done.
February 19, 2011
I can not offer my classes as an instructor without the quality products Mike has.
January 28, 2011
I appreciated the great customer service I received. It was nice to talk to a person instead of an automated machine. Everyone was kind and courteous and answered all my questions. Things were handled promptly.
January 27, 2011
I was happy to have had the opportunity to meet Mike and am extremely impressed with the professionalism of those in the organization with whom I have the pleasure of dealing with since.
January 6, 2011
What pleases me most? The people who work there and then a great product. Keep up the great work.
December 30, 2010
You produce a remarkable product. I have used the Changes book in the past, as well as the PowerPoint presentations. The layout is logical, and the graphics provide excellent representation of the essence of the Code rule. My students find that the graphics along with clear explanations to be very beneficial to their education.
December 23, 2010
My experience with your company was excellent.
December 21, 2010
Sean Hutchings treated me with the utmost courtesy and respect. It is so rare these days to be treated so well.
December 13, 2010
November 30, 2010
I like your prompt and friendly service. Continue doing what and how your doing it. I would like to let you know how great Sarina and Fred are to the Mike Holt organization. God bless you both.
November 29, 2010
November 18, 2010
I like what Mike is doing for our trade. As a college instructor I've found that his newsletters and books are quite helpful to new students. Keep up the good work and Thank You Mike.
November 18, 2010
Clear and professional explanation of code changes.
November 18, 2010
Customer Service from each individual encountered at Mike Holt Enterprises is the best. Keep it up!
November 17, 2010
Customer service could not be any better. I purchase material every day and have never had better service. Keep up the good work. I have been purchasing your training material since 1999 for our community college. The most common discussion after a semester is how well the example pictures relate to Mike's comments in order to clarify the intent of a code article.
November 16, 2010
Everything about your organization is great, but if I have to choose one thing other than the books, it would be customer service! I don't know how you could do much better. It's already excellent!!! The Changes to the NEC2011 book is great as well as Understanding the NEC and your new Motor Controls book.
November 16, 2010
Your customer service is quick, polite and professional. Thank you very much
November 15, 2010
I have always had a good service and quality from Mike Holt - the material has always been first rate and the service is excellent
November 14, 2010
You are the best! Your educational materials, service, and value to the electrical industry are absolutely the best!
November 10, 2010
Through the years you have been a great resource for us. I appreciate the willingness to do whatever it takes to get us what we need and when we need it for our training classes. It has truly been a pleasure to work with you.
November 9, 2010
The customer service and suggestions for books to use for specific types of classes is great. My students were very impressed with Understanding the National Electrical Code Volume 1; The book is easy to understand, the graphics help explain the concepts, and the commentary helps to explain the material in real world applications.
October 26, 2010
The personalized service is what pleases me most. Your staff does a great job. With the volumes of books our department uses it is huge relief to know we do not need to worry about the orders from your company. My compliments to Sarina and the gang.
October 22, 2010
As always, very helpful and nice. Service is very fast.
October 20, 2010
Sarina was more than gracious and accommodating of our contracting needs - we couldn't be more thankful for her help, and we hope to be able to do business with her again in the future.
October 18, 2010
I really enjoy the Motor Controls material I purchased and will be incorporating it into a new Industrial Controls class I will be teaching in November.
October 12, 2010
What I am most please with is the efficient and courteous manner of the staff. The books I have ordered have always been in stock and delivered in a timely manner.
October 4, 2010
Great ease of ordering, emails tracking the order, and prompt delivery.
September 29, 2010
We are pleased most with your filling requests quickly and in a timely manner. We here at South Texas College, Electrician Assistant Program thank you for all your help and assistance.
September 27, 2010
Excellent in all categories.
September 20, 2010
You guys are all very friendly and helpful. Orders arrive very quickly.
September 16, 2010
Very friendly and eager to help instructors.
September 16, 2010
I'm really pleased with the quality and professionalism. The knowledge I gain from your series of books will be shared with my students.
September 14, 2010
My order was handled very professionally. I liked the confirmation with the UPS tracking. It is very comforting to know where the shipment is at all times.
September 4, 2010
The best thing is the way in which you do whatever it takes to make your customers satisfied.
September 2, 2010
I am really pleased with the respect that I am shown. Keep doing what you're doing because you can't get any better service than what you are giving me.
August 27, 2010
Outstanding customer service representative --- Sarina. I have been totally satisfied every time I have dealt with your company. Your textbooks,workbooks and DVD on code have turned what could be a boring subject into an interesting and engaging class.
August 18, 2010
Most pleased with the pleasant people we deal with on the phone. Keep up the good work.
August 16, 2010
ALL VERY EXCELLENT!
August 6, 2010
I truly enjoy working with Sarina. She is wonderful and always gets our orders right. She treats me like and old friend and makes it enjoyable to call and place an order. If you knew how much I HATE ordering books, you would understand what a compliment this is.
July 28, 2010
What pleased me most with the organization was the ease of ordering process and friendliness of the staff with Holt Enterprises.
July 27, 2010
I really enjoy speaking and doing business with Sarina Snow. She is such a pleasure to work with.
July 17, 2010
Using primarily this material, our apprenticeship training program has a very high first time pass rate (98%) and a 100% for the second time pass rate.
July 14, 2010
What I like most is the speed and efficiency of processing the order. E-Mail updates along the way as to where we were in the process.
July 7, 2010
I'm most pleased with the Professionalism and Personal Service. I have been ordering textbooks for years and if Sarina ever has a bad day, you would never know it. She treats you like you're the most important person in the world.
June 30, 2010
As always Sarina was very polite and helpful
June 24, 2010
Prompt friendly service. I like the fact the Mike uses illustrations and diagrams to explain the Code. It help explain to students the complexities associated with the explanations within the Code. Most of us are visual learners and Mike's approach is the best
May 24, 2010
In addition to the excellent training materials, your staff (especially Sarina) are fantastic.
May 20, 2010
This was our very first experience doing business with your organization, and we were extremely satisfied with your prompt and courteous service.
May 19, 2010
Mr. Holt is a wonderful source of information to keep the class-bound instructor up to date with the latest changes in Electrical Standards
May 13, 2010
I am most pleased with the continued support for instructors by creating leading edge materials for our industry. This industry has always been one where we are taught and then are teachers. Mike Holt’s dedication to this process is unparalleled.
May 3, 2010
You get it! Electrical work isn't rocket science and the way you present the harder elements of our work makes it clearer so that you can approach it with more confidence. Thanks Mike and your staff and above all your illustrator!
May 3, 2010
You are one of my favorite vendors! I know that no matter what reason I call for, you will be able to help me efficiently. Thanks for all of your hard work!
April 27, 2010
What pleased me the most with your organization? Sarina – I’ve been working with Sarina for years on different products and she has always been great to work with. I use Mike’s study material in my code classes and it is so good.
April 7, 2010
I am really pleased with the prompt and timely processing of my order. As an instructor, I appreciate your thoroughness in addressing the NEC in your Exam Prep Manual
April 2, 2010
What I'm pleased with most is the timely and quality customer service. Keep up the excellent service and support.
March 30, 2010
Sarina is the best - so easy and gracious to talk to! Of course the order was right! You have a great bunch of people working there. You folks do so much positive for the trade. I am satisfied every time I deal with your staff.I like your publications - I think the power points are good. Overall, you have a great set of programs.
March 27, 2010
Sarina's customer service skills raise her far above a typical sales person. She is more of an ambassador for your business. I do hope that I can convince more of my customers to let me buy your books when I teach their employees.
March 12, 2010
I am writing to you to let you know how much I enjoyed my first book, Understanding Basic Motor Controls from Mike Holt Enterprises. I was introduced to this book as a student in Copiague, N.Y. in the Motor and Motor Controls 42 Hour Course. I am new to the electrical Industry and I am very interested in learning control wiring. Mike Holt's book made it very easy for me to understand what I was learning, with the pictures used and the practical questions along with the final exam kept my interest throughout the entire book.
March 9, 2010
Your willingness to assist instructors with free resources and assistance in compiling the best learning packages based upon subject needs, is fantastic. The resources for Instructors allows less time preparing to teach and more time to actually teach.
March 4, 2010
What I am pleased with most? Sarina! Sarina! Sarina!!! Kudos to the others involved in the system of product service! Keep up the good work.
March 2, 2010
Sarina is the best
March 1, 2010
The thing I am most pleased about is the quality of the slides. Sarina you have been so good to work with.
February 26, 2010
I appreciate the staff at Mike Holt Enterprises and their willingness to help. I have enjoyed the materials; great set of books.
February 12, 2010
Sarina always makes us feel like we are the most important people she deals with. Well done!
January 29, 2010
Great value of product for money spent; well produced materials. Keep doing what you are doing!
January 27, 2010
I am really pleased with the efficiency,promptness, and willingness to assist. Mike, thank you for your support of our program. Your staff, especially Sarina, offer excellent customer service. Your resources complement our program well.
January 27, 2010
I love working with your company. The shipments are always on time and Sarina always knows what products I need - even if I don't! Keep up the good work! Sarina does her job with pride and is excellent to work with. Hats off to the entire company for great products and services!
January 13, 2010
Your NEC book gives me exactly what I needed for the NEC class I'm teaching.
December 29, 2009
I'd like you to know that you have great service and a great product.
December 29, 2009
Sarina is excellent to work with and I look forward to working with her again.
December 16, 2009
Keep up the good work! You offer the finest training materials on the NEC as well as other electrical topics - outstanding customer service, quick response of shipments, and quality Power Point presentations and videos. Thank you very much!
December 14, 2009
Keep doing the best for the industry. I love using all Mike Holt Books.
December 1, 2009
Continue what you are doing - I am most pleased with the customer service and timeliness in addressing my questions and concerns. As Coordinator of Technical Training in a community college/training center and an instructor, I am happy that your company has the resources designed to address beginning level through journeyman level individuals. I am looking forward to continued service and partnership with your organization.
November 23, 2009
Great customer service. Thanks again Sarina it is always a pleasure doing business with you.
November 5, 2009
The organization is very helpful to our needs as an instructor and also knowledge and experience on the code.
November 4, 2009
Most pleased with the publication quality and website. I like the on-line testing available to my students. I also like your NEC code review materials.
November 4, 2009
Sarina was very pleasant to talk with on the phone in assisting me with help. I am looking at using some of Mikes books as training materials for my classes. Your teachers books are an asset for Instructors to use to teach our young students (and adults). The wording, examples and great illustrations help me to present the material in a simple manner without leaving a lot of "gray" areas for the student. Keep up the good work!
November 2, 2009
Friendly and very professional. I've been dealing with Sarina and the staff at Mike Holt for nearly 20years I've always been very satisfied. The staff shows a very high degree of professionalism and respect for the customer.
October 29, 2009
Sarina is a top-notch customer service person. She answered all my questions directly and offered helpful suggestions. I look forward to attending one of your seminars and purchasing your products. Your products (graphics) exceed anything I have seen in the industry.
October 27, 2009
The materials you provide are of the best quality, and are excellent learning materials. I am planning to purchase more Mike Holt materials in the near future for my curriculum. Thank you.
October 21, 2009
In my opinion as a electrical instructor and Electrical Inspector in the state of Ohio , with over 40 years in the electrical field Mike has the best training manual around, the graphic are great. I use three of his training manuals in my training classes John Hall student for ever from 1987 Electrician Journeyman Certificate.
October 17, 2009
I thank you for the books - they were wonderful.
October 15, 2009
Sarina is joy to talk to, she is so enthusiastic.
October 15, 2009
Sarina's help and follow up was outstanding.
October 14, 2009
Your service overall is great. Your product is truly the best. Very detailed graphics - students get amused when they see a gecko or an ant on the transformer and such.
October 13, 2009
I am currently using the Motor Controls text in a class I'm teaching. I find it to be clear and simple to understand. The pictures and diagrams are great! This makes 4 or 5 of Mikes books that I've used over the years and I refer to them time and time again even to explain something at work. Thanks for another quality product
October 8, 2009
October 5, 2009
Don't change your customer service. Everyone in your organization is a professional and very friendly, and you stand behind your products. I enjoy ordering from Mike Holt Enterprises.
September 8, 2009
I'm very pleased with your organization. I received quick and quality service from Sarina.
September 3, 2009
I am most pleased with the ease of ordering, speed of shipment, talking with Sarina. I have always had great service from Sarina and Mike Holt. We are proud to use your products.
August 25, 2009
Mike, first class organization top to bottom. Working with Sarina is a wonderful experience.
August 19, 2009
Great personal service and the products are the best. These courses are the best training value on the market. The programs let you learn at your own pace, and the combination of the videos and instruction manuals make the learning process fun. I keep the materials at work and when a question comes up I refer to the manuals or put in the video and go to the specific section in question. These courses have become an indispensable tool in my profession.
August 19, 2009
Too many great things to list. Working with Sarina is a wonderful experience. Mike - first class organization top to bottom.
August 19, 2009
Your products visualize the code in a way not seen before in the industry. I can cover more material because the student understands the material faster. I am extremely pleased with the entire organization.
August 18, 2009
Pleased with Sarina's help w/ my information. I am very pleased with the information and setup of the book. I appreciate your work, and dedication in making the electrical industry easier to understand.
August 12, 2009
I love that I can contact Sarina and she takes care of everything immediately.Keep up the great service.
August 12, 2009
I was most pleased with the prompt attention to my needs. As an inspector and instructor for the NJATC, your expert advice is very helpful in my day to day decision making. Thanks to you and your staff.
August 5, 2009
After viewing the quality and illustrativeness of your motor controls book, I had to check it out. I'm not disappointed. Some of the illustrations are just the missing pieces that my students needed to put it all together. I'm thinking of rearranging my class lectures and homework assignments because of the order/presentation/completeness of this book. I may be in contact with you later this year for usage of illustrations in my class. Thank you.
August 5, 2009
It's a blessing to be able to visit with Sarina.
August 4, 2009
Competent, friendly, efficient, very helpful and the willingness to provide excellent customer service for the value. Keep on doing what you are doing. I would say we have been most pleased with the quality of the products we purchase for our training needs.
August 4, 2009
Sarina was most helpful; she steered me in the right direction once she learned what I was trying to accomplish. Your CD's, books, and training material is without question the most comprehensive but at the same time user friendly. The CD's are laid out very well and contain the information needed in an easy to understand format.
August 4, 2009
In my opinion, your NEC products are the best available.
July 28, 2009
Mike , your website and all your learning materials are The Best on the market!
July 27, 2009
I am most pleased with how very easy it is to order and how quickly we received it.
June 10, 2009
Sarina was a wonderful person to work with. You are very lucky to have her working for you - she was extremely helpful. I also appreciate how easy it is do do business with your company and we will continue to do so in the future.
June 2, 2008
The electrical program here at Greater New Bedford Voc-Tech HS is jumping on the Mike Holt bandwagon...We are using the Ultimate Training Library for our students and working with Sarina Snow has been a joy....3 of our instructors are going down to Florida for the 4 day training.
November 27, 2007
I have been teaching Vocational school and continuing education in the State of KY now for about 9 years and I am very comfortable with the Mike Holt materials and his way of business. I am still an avid customer after about 4-5 years. I can't imagine much better visual aids or office staff!